The automobile dealer was using Internet broadband from a local operator, which was causing frequent delays with more latency in connecting to each site. They were also experiencing outages in Internet link which was disrupting the services. It was tedious for the auto dealer to manage links with a high risk of security threats from unethical hackers.
The customer was looking for a single service provider to manage and operate the Wide Area Network (WAN) under the single service provider. The auto dealer also wanted to achieve scalability of operations as the site was increasing year-on-year, which required adding to the existing MPLS network. The customer was also looking to build latency and security as the network was private operating on Internet Service Provider (ISP) backbone resulting in low latency and high security.