The customer required a solution that enabled receiving and making calls from anywhere in India and at any time.
With offices in five different locations across the country, each site needed access to the solution infrastructure.
An essential requirement was the need to track and manage the call flow at each of these locations.
They requested a modern, scalable, cost-effective solution to be implemented with minimum disturbance to everyday activities.
- Future-ready infrastructure
- Boosted client satisfaction with 24/7 helpline support
- Easy management and tracking of all calls
- Single number setup for incoming and outgoing calls
- Cost-effective solution fulfilling all requirements