NGO provides round-the-clock helpline support with a cloud communication suite

Jun 2021 | CASE STUDY

ngo provides round the clock helpline support with a cloud communication suite

The Requirement

The customer required a solution that enabled receiving and making calls from anywhere in India and at any time.

With offices in five different locations across the country, each site needed access to the solution infrastructure.

An essential requirement was the need to track and manage the call flow at each of these locations.

They requested a modern, scalable, cost-effective solution to be implemented with minimum disturbance to everyday activities.


  • Future-ready infrastructure
  • Boosted client satisfaction with 24/7 helpline support
  • Easy management and tracking of all calls
  • Single number setup for incoming and outgoing calls
  • Cost-effective solution fulfilling all requirements


Enter Name
Enter valid Email
Enter Organization Name
Enter Valid Mobile
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit below, you consent to allow Tata Tele Business Services to store and process the personal information submitted above to provide you the content requested.
Call Call

New Customer:

1800 266 1800

Existing Customer:

1800 266 1515
Call Form Enquire
We use cookies

to give you a better experience. By using our website you agree to our policies.