Back to Case studyAuto Components Firm Gains Enhanced Voice Connectivity with SIP Trunk
ShareIntroduction
The customer is a significant player in the automotive sector involved in the development, manufacturing and marketing of lighting and electronic components for vehicle manufacturers, among others
Business Challenges
Effective outbound voice telephony solution, which would be easy to scale up and maintain They required a SIP server in cluster mode configuration for high availability and 29 IP pool for the same An IP Phone connectivity to the SIP server was also required for better call quality
The customer was looking for a service provider who could offer the latest technology with the existing resources, along with Voice, Data, and Managed Services
TTBS Solution
TTBS provided a wire line SIP solution 30 Channel to the customer TTBS team also provided a 29 IP pool in place of 30 to configure servers in clusters
The SIP is an advanced IP based service between the TTBS switch and the customer premises
Benefits
- High availability: The solution allowed the customer to use their servers in a cluster
- Managed Services: Single point of contact for 24 x 7 x 365 to address any possible issues
- Better call quality: Better voice quality over call in comparison to PRI
- SLA based service: Better service quality due to defined service standards
- Reduced call connect time: The SIP trunk solution allowed less call connect time
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