Boost impactful customer interactions
Every business today dreams of an advanced digital solution which offers an integrated network to existing and potential customers, thus accelerating user engagement, boosting CX and ensuring impactful customer interactions. We at Tata Tele Business Services, in our endeavour to transform digital experiences with technology, now offer Smartflo WhatsApp for Business Suite to accelerate customer engagement, boost CX and ensure impactful customer interactions. The solution offers a superior UX to enhance business communications, in the way customers want to engage in today’s business ecosystem.
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How does Smartflo-enabled WhatsApp Help Businesses?
Smartflo WhatsApp for Business Suite offers an integrated customer experience with chatbots, campaign orchestration, and hybrid communications. WhatsApp Business Platform allows brands to send booking reminders, shipping notifications, order notifications, product demo videos, verification codes, boarding passes, two-way customer surveys, and customer support messages. WhatsApp messaging can take your business communications to a whole new level of engagement, all with the TTBS trust and service assurance.
Benefits of Using WhatsApp Business Platform from Tata Tele Business Services
WhatsApp Business Platform through Smartflo business suite will allow businesses to adapt to new challenges and provide exceptional assistance to customers
Increase Lead Conversion
Automate CX and Self-Serve
Design Smart Campaigns
Reduce Support Cost
Easy Channel Integration
Increase Customer Satisfaction
See all Features & Benefits
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Need enhanced business communication for better CX?
Smartflo WhatsApp for Business Suite drives biz growth through integrated and impactful customer interactions
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Got Questions?
Find your answers right here.
WhatsApp is the most popular chat application currently. Now businesses can also chat with their customers on WhatsApp to provide them support and send notifications. There are two ways for business to do this.
- WhatsApp Business Application: is suitable for small businesses. Here, the business can download free WhatsApp Business App to interact with customers easily by using tools to automate, sort, and quickly respond to messages.
- WhatsApp Business APIs (or Chatbots): This is suitable for medium scale businesses and enterprises to send messages to customers efficiently and at scale. After creating a profile, the business can provide responsive customer care and send personalized notifications in a timely manner.
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