Empower Your Business Communication with Smart Internet Telephony

Internet Telephony, also known as Voice over Internet Protocol (VoIP), offers businesses a cost-effective and flexible solution for voice communication. By leveraging the internet to transmit voice data, Internet Telephony eliminates the need for traditional phone lines and hardware, enabling seamless communication across devices and locations. Whether it's making international calls, setting up virtual call centers, or integrating voice with other communication channels, Smart Internet Telephony empowers businesses to optimize their communication infrastructure, improve customer service, and drive operational efficiency.

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Unlock New Possibilities with Smart Internet Telephony

Smart Internet Telephony goes beyond traditional phone systems by offering advanced features and capabilities tailored to meet the diverse needs of modern businesses. From unified communications and collaboration tools to advanced call routing and analytics, Smart Internet Telephony enhances productivity, flexibility, and scalability. Whether you're a small startup or a large enterprise, Smart Internet Telephony enables you to stay connected, reduce communication costs, and adapt to changing business requirements with ease.

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Optimize Communication Efficiency with Smart Internet Telephony

Explore expert insights and best practices to maximize the benefits of Smart Internet Telephony for your business.

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In Focus

Top Features of Smart Internet Telephony

Transform Your Business Communication with Smart Internet Telephony

Intelligent Call Routing

Agent Monitoring

Smart Call Flow to Agent

Contact Management

Sticky Agent

Comprehensive Dashboard

Crank Call Protection

Privacy and Security

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Top Benefits of Smart Internet Telephony

Elevate Your Business Communication with Smart Internet Telephony


Make or receive calls over the internet using TTBS Softphone from anywhere


Reduce communication costs compared to traditional phone systems.


Experience seamless HD voice calls with low bandwidth optimization


Access Smart Internet Telephony number series with CCaaS & CPaaS


Restricted ILD Calling and international roaming


Streamline communication by integrating voice calls, video calls, and messaging.

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Learn more about Smart Internet Telephony

Explore resources and guides to understand how Internet Telephony can revolutionize your business communication.

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21 Reasons Why Businesses Need to Adopt Internet Telephony

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How Does Smart Internet Telephony Redefine Communication Across Industries

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More Resources on Smart Internet Telephony

Got Questions?

Find your answers right here.

Internet Telephony, also known as Voice over Internet Protocol (VoIP), utilizes the internet to transmit voice data instead of traditional phone lines. It converts voice into digital signals that can be transmitted over the internet, enabling cost-effective and flexible communication.
Internet Telephony offers numerous benefits for businesses, including cost savings, improved communication efficiency, enhanced scalability, advanced features, and seamless integration with other business applications.
Key features of Internet Telephony solutions include unified communication platforms, scalability, cost savings, mobile accessibility, advanced call routing, call analytics, virtual call center solutions, and security and compliance features.
Yes, Internet Telephony solutions implement robust security measures, such as encryption, authentication, and access controls, to ensure the confidentiality and integrity of communication data. Additionally, they comply with industry regulations and standards for data privacy and security.
Yes, Internet Telephony solutions offer integration capabilities that allow them to seamlessly integrate with existing business applications and systems, such as CRM software, helpdesk solutions, and collaboration tools.
Internet Telephony enables remote and mobile workers to stay connected and access communication tools from anywhere with internet connectivity. They can make and receive calls, participate in meetings, and collaborate with colleagues as if they were in the office.
Internet Telephony services typically have subscription-based pricing models, where businesses pay a monthly or annual fee per user or line. Pricing may vary based on the features, number of users, and additional services required.
Yes, Internet Telephony services offer affordable international calling rates, allowing businesses to make and receive calls to and from international destinations at lower costs compared to traditional phone services.
Internet Telephony providers offer various support options, including online documentation, technical support hotlines, email support, and dedicated support plans for businesses. Additionally, they may provide training resources and onboarding assistance to help businesses get started with their services.
To ensure quality and reliability, businesses should choose reputable Internet Telephony providers with a proven track record of reliability and uptime. They should also ensure they have sufficient internet bandwidth and network infrastructure to support voice traffic and minimize latency and packet loss.
With Smart Internet Telephony service, a 10-digit mobile number series will be offered as directed by the Authority in the Telecom Access license.
TTBS will offer a regulatory compliant solution. However, customers need to support with the KYC details of end users as required by the regulation.
Currently, the KYC process is followed for the Authorized signatory, where the enterprise is supposed to share the list of users in the below format.
In case there is any change in regulatory guidelines or new directives with respect to the KYC process, TTBS may have to initiate KYC for all end users, and customers shall support to complete the process within the defined timeline.
To support authorities during investigations, it is recommended to capture the MAC address, Public IP, and Location (Lat Long) of the end users.
Considering this is a newly launched service, customers may face connectivity issues with BSNL and Emergency numbers.
Customers need to ensure adequate bandwidth at the user’s end for the best voice quality.
Roaming in India is allowed; however, international roaming is not allowed with Smart Internet Telephony.
Yes, with Smart Internet Telephony, customer enterprises can use VPN / SD WAN hosted only in India.
With Smart Internet Telephony, there is no OSP compliance required by the customer.
Based on customer requirements and feasibility, ILL/Corporate Internet service can be bundled.
The customer can use Internet Services from any operator of their choice.
Yes, based on feasibility and requirement, Smart Internet Telephony service can be delivered to customers’ premises over the Internet.
Yes, based on feasibility, Smart Internet Telephony service can be delivered to customers’ premises over MPLS on Public IP.
Yes, all types of calls are allowed with Smart Internet Telephony (including incoming calls) as per the tariff agreed with the customer.
Customers need to dial the calling number in the standard Indian format; no special format is defined for Smart Internet Telephony.
Yes, these services are supported with Smart Internet Telephony Service.
No, Smart Internet Telephony is a completely new variant and service. Therefore, a new order login is mandatory.
Yes, DID wise billing can be supported with Smart Internet Telephony.
Yes, with additional charges, and the maximum additional DID that can be opted per channel is 10, including free and paid.

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