Automotive Manufacturer Upgrades To A Unified Communication System With SIP Trunk To Scale Business Opportunities

Jul 2021 | CASE STUDY

automotive manufacturer upgrades to a unified communication system with sip trunk to scale business opportunities

The Requirement

The customer’s existing PRI connection was copper-based, unreliable and slow. Upgrading the connection was not an option due to the high infrastructure cost.

They were looking for a reliable and scalable voice-based telephony solution.

The new solution needed integration with existing hardware and consolidated with a unified communications system offering voice and data.

They also required an IPBAX system to manage internal communication between stations remotely and work as a safety net against external interference.

Benefits

  • Improved connection quality for incoming and outgoing calls
  • Optimum use of new and existing solutions
  • More business opportunities due to improved client satisfaction
  • Reliable connectivity without unnecessary delays
  • Cost-effective solution with assured scalability

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