Back to Case studyBPM Company Strengthens IT Infrastructure with a Combination of Security Solutions
ShareIntroduction
The customer is a business process management company providing high-quality, agile and cost-effective outsourcing solutions. With in-depth business understanding of various domains, they offer high-caliber solutions for voice, back office, internet marketing, SEO/SMO and blended expertise. Vis-à-vis knowledge process outsourcing (KPO), the customer focuses on process documentation, migrations and transitions, and data management.
Business Challenges
Based in Shimla, the customer was using Internet Leased Line and Firewall from two different service providers. As most of their staff worked remotely, ensuring privacy and security of data and infrastructure was paramount.
The company mandated TTBS with shielding their IT infrastructure from external threats. The key objective being:
- To protect user devices against new malware, threats and viruses.
- Combat hidden ransomware in attachments and building an all-in-one solution-with Data Loss Prevention (DLP) and easy-to-use email encryption functionalities to protect sensitive content in out going emails
- Verify users’ identities, gain visibility into every device, and enforce adaptive policies to secure application access.
- Ensure a safe login and logout process for authenticating employees.
TTBS Solution
A combination of security services implemented to ensure privacy and security of IT infrastructure and data
- An Endpoint Security solution devised to set policies and safe guard devices against ransomware attacks. This also led to customizing and upgrading of the firm’s prevailing infrastructure.
- Virtual Firewall Security setup to institute a new protocol with in the organisation.
- OTP-based multifactor authentication, was setup to protects applications and data against unauthorized access due to credential theft by verifying your users’ identities before they access the data.
Benefits
- Simplified policy enforcement based on the company’s dynamic business objectives.
- Streamlined data administration of user login, logout/, and application usage with access provided to each console.
- Comprehensive data collection, via reports, to track numerous user activities.
- Effective management of all services on account of the single-vendor solution
To download the case study enter your details
You may also like
Connect With Us
Please Fill in Your Details and We'll Call You Back!
Please Fill in Your Details and We'll Call You Back!
