Back to Case studyBridging Business Communication Gap With Secure Virtual Conferencing Solution
ShareHighlights
- Web Conferencing: Cost-effective, zero capex solution
- Quick and secure data sharing
- Single platform business communication tool incorporating audio and video features
- Availability of mobile app version for audio calls
- Customisable polls and surveys during team meetings
- Ease of monitoring by administrators with 24*7 support by TTBS for any queries
Introduction
The customer offers technology consulting and end-to-end supply chain solutions for seamless flow of IT, telecom, healthcare, lifestyle and solar products. It serves over 200 International brands in IT and mobility domains through multiple offices across India .The nature of its operations in logistics and distribution entails the deployment of a size able field task force.
Business Challenges
To serve their diverse market verticals in enterprise and consumer categories, the customer sought a single unified platform for audio and web conferencing.
The challenge was to have an integrated system for telecommunication and video conferencing. This was essential for speedy connectivity with remote agents and to share important documents in varied formats during online team meetings. Data privacy was also a concern while selecting the tool.
TTBS Solution
TTBS deployed its Global Meet Audio & Web Conferencing solution for the customer.
- The virtual conferencing solution’s white board options enabled the customer to make effective presentations and build strategic competence.
- It enabled the travelling sales executives and other field workers to participate in team meetings from any where using both audio and video features. They could also transfer files and business-critical data with complete security.
