Building a secure online network for a prominent retail brand

May 2021 | CASE STUDY

building a secure online network for a prominent retail brand banner

The Requirement

When the organisation started its online services for sales of consumer goods, it confronted a new set of business challenges. It had to continue delivering reliable customer service but could not afford to manage a complex backend technology infrastructure.

It was critical to keep a high uptime and well-defined delivery norms under a service level agreement (SLA) for online services while also ensuring connectivity for remote locations. All store branches were to be brought on a secure common network to coordinate sales and inventory management.

Benefits

  • Secure and integrated network connecting all stores for smooth customer service
  • Last-mile connectivity for remote locations
  • Centralised monitoring of stock at all locations via CCTV
  • High uptime and network efficiency backed by industry’s highest SLA
  • Technology-enabled robust and scalable infrastructure

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