Connplex Smart Theatres Leverages SD-WAN iFLX Edge to Enhance IT Efficiency, Network Resiliency and Secure Connectivity


Business Challenges

VCS Industries, a multiplex chain needed to better navigate the complexities of decentralized POS billing servers deployed across multiplex sites. Their challenges included:

  • Needed to minimise IT efforts on site-wise billing server procurement & deployment
  • Increasing complexities in management & troubleshooting of servers at each site
  • Needed to reduce costs due to expansion of IT team with every new multiplex addition
  • Absence of a failover option in single link connectivity led to unreliable connectivity

TTBS Solution

TTBS addressed each of these challenges by enabling centralization of the billing server through SD-WAN iFLX Edge solution using the following approach:

  • TTBS team led a quick plug-and-play deployment that required limited intervention from customer IT team
  • Implemented SLA-based managed solution to reduce complexities & IT costs
  • Deployed secure transmission of sensitive POS data from multiple sites to central server
  • Installed auto SIM-based fallback for seamless connectivity during primary link outages

Benefits

  • Increased efficiency and streamlined management which reduced complexities and efforts for the customer IT Team
  • Improved reliability with seamless failover options ensuring better connectivity
  • Enhanced security for sensitive POS data as per industry standards
  • Optimised operations with fully managed solution helped realise significant ROI

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SD-WAN iFLX Edge solution helped us realize the objective of centralizing the billing module. Previously, each multiplex site operated with its own billing server, which resulted in cumbersome management and troubleshooting processes. However, TTBS-managed Edge solution has alleviated these challenges, providing us with simplified management of the central billing module, while also ensuring the reliability and security of sensitive data.

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