The Requirement

Managing the workforce became more complex for the logistics company when movement restrictions were imposed in the wake of COVID-19. To ensure that the shipments entrusted to their team were delivered in time, the customer needed:

• A bespoke application with features for tracing their employee and vehicles
• The IoT/GPS solution’s competence in handling complex situations – such as alerting the employees if they were about to enter high-risk areas
• Ease of viewing and downloading system-generated reports for staff attendance, movement, task assignment and completion, and leave records

By incorporating a digital workforce and fleet management system into their daily operations, the company aimed to not only track its workers and monitor productive hours, but also ensure their safety against environmental risks.

Benefits

• Accurate and real-time GPS tracking to know drivers’ locations in fulfilment of work duties
• More engaging customer experience with updating functionality on their consignments’ transit/delivery status
• Centralised workforce management involving only one app to track and trace drivers on any route
• Ease of preparing daily rosters as per the actual availability of drivers and their total work hours
• Better security of workforce with SOS buttons for emergency alerts
• A future-ready system that is scalable and offers quick returns on investments