Back to Case studyFintech Player Reinforces its Network Security With Smart VPN MPLS
ShareIntroduction
An NBFC organisation, the customer is one of the first business entities providing neo-banking solutions in India. Neo-banks are fintech firms offering digital financial services to consumers who prefer to manage their funds online instead of visiting branches.
With its custom app, the company aims to deliver engaging banking experiences and help investors cut through the lengthy procedures traditionally followed in the BFSI sector. Taking cues from insights based on its customers’ spending, the organisation offers personalised financial solutions optimised with a range of new-age features.
Being wholly dependent on data services to connect with its customers and run daily operations, the company wanted to optimise its network using MPLS for VPN.
Tata Tele Business Services (TTBS) has deployed private connectivity solutions for a number of entities with geographically distributed offices. The strength of our infrastructure and our PAN-India presence serving customers in short timelines encouraged the fintech company to pick us for a solution.
Business Challenges
The organisation needed a secure, stable, and scalable network for partnering with multiple banks and finance companies to provide its customers with zero balance savings accounts and specialised financial products, such as mutual funds and stock investing opportunities.
It also wanted to have reliable uptime without network congestion problems to optimise its online connectivity for daily operations.
- As the company’s networking and communication involved financial deals and transactions, it was essential to prevent traffic exposure to public internet channels.
- In a multi-application environment where the employees had to use voice, video, enterprise apps, and other online media daily, it was necessary to prioritise critical traffic.
- The organisation was looking for an SLA-backed service for assured optimal network speed with low latency and jitter along with reliable uptime.
Having deployed agile, secure, and scalable networks for other clients in the BFSI sector, our solution architects understood the organisation’s needs. For stronger control on the network, it also had to be managed service with round-the-clock helpdesk support.
TTBS Solution
The MPLS connectivity at TTBS is a part of our Smart VPN solution that also comprises Secure Connect and Internet VPN, making it a distinctly tailored solution for businesses.
- While deploying the solution for our customer, we provided MPLS with eight links of 50 Mbps bandwidth. These included primary and backup links for resilient business continuity.
- We also added two Secure Connect Links with 50 Mbps bandwidth and created an Internet Protocol Security (IPSec) tunnel to authenticate and encrypt the data packets sent and received by the organisation.
- The Internet VPN component of our solution helped the customer get an on-the-go service that employees could use on their mobile devices to stay on a private and secure network, irrespective of their work locations.
The SLA-backed Smart VPN from TTBS gave the organisation its secure enterprise-grade network that enabled efficient usage of data-heavy applications. It was also easy to manage for traffic prioritisation, and our helpdesk team was available with 24*7*365 support for the users.
Benefits
- MPLS: Class of Service (CoS) for prioritising businesscritical and latencysensitive traffic in a multi-application environment
- Secured connectivity avoiding exposure to public internet threats
- Optimised workflows with real-time network performance monitoring and reporting
- Work-from-home flexibility for employees with a mobile VPN connection
- SLA-backed uptime of 99.5% along with roundthe-clock tech support
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Besides securing our network with IPSec tunnel, Smart VPN eliminated the issues of latency, jitter, and packet loss that we faced while using bandwidth hungry applications. TTBS deployed the exact solution that a neo banking service provider needed.
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