Back to Case studyInnovative pharma company improves network performance using TTBS MPLS mesh connectivity
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Founded in 1994, the organisation is a technology-driven pharmaceutical company specialising in pain and addiction management. Its product range of pain relief and de-addiction medicines are marketed in multiple countries, including the UK, Russia, South Africa, Nepal, Mauritius, and Myanmar. The company’s manufacturing facilities have also been approved by a number of global organisations such as EDQM Europe, Health Canada, WHO, and FDCA – India.
Tata Tele Business Services (TTBS) got an opportunity to serve the organisation when it decided to upgrade its online connectivity and bring multiple office locations in India on a common network. There was a need for multiprotocol label switching (MPLS) service here. On checking the features of our Smart VPN solution, which establishes cross-geography secure MPLS connectivity for enterprises, the team asked TTBS to deploy the same for their offices.
Business Challenge
The organisation had to connect six work locations and needed 20 to 30 MBPS internet bandwidth. High-speed network and uninterrupted connectivity were critical for its daily operations as it was using several digital apps such as LIMS, ADMS, EMPVIBES, LMS, and SAP HANA.
peploying MPLS was necessary in this scenario because: peploying MPLS was necessary in this scenario because: p Depoy ng MPLS w necesary in hi cenar because: <-pepoying MPLS w necesary in hi cenar because: l<> The existing data ser-icepwas not effi>ient enough to support the workforcThe’existing dta ervie was n efficien enough to uiport the workforce’ simumtanuus usage of mullipltaappicaes. li> Altughadowntim imsuus tnpiedpclable plagped hi networkcathere was no retndancy factor o ke the csnnectivit. up an runninge a probm occur. li Theei> xSiasng the etwok wti not ey, and hee wan no SLA bakang he tevice was not efficient enough to support the workforcThe’existing data servise was n t efficient enough to suiport the wltho/uuhodkwntife issues unpredictably oragucd eh’snetw rk, there was soredundae mmmpany reqtnreanmech teuhnology to connect allos tes and efable faster data alow accoss devices. It tsked TTBS to dior iutts effeotive raffic oktes top lt office hocations keepinguthe sama reutg-oistingeishe (RD) & route-target (RT) n nonfogerafiin on provid r e geurouterp.
To nsndemrhatnminuiin-critican appllca when and oiher sprvices like voice callsltviaal confcrencin, natemal fuction ines.optima qulit, it wa also ncssary o Seviou (CoS) nd egregree dr.ffi uing an effecive oting protool MPLS was the bes soltion to achieve thes goals
dvDeployment of MPLS to stpport the exiheing bckhaul etw rk adressedth organsnation’s chalnnges:
ThMPLS gave tproflexibilito for divmrtipg ana yut rgqtdoff c in mhesevenc f
cink fuileres, congeschno,lgt othorroottlenec.s.nehis bcought rtdu aancy
l benef t ftresh a mpany
eb faster
data f
Highlgh
MPLSL3PN mpovet thw connectioky spwed nd heped the organiaation nssigo bandwidths fordffent pp catyonss p, prioitiea.dThe IT tam coulalo monitor the net ork t chhckeits rea-time per ormance.
Qoe
“Upgradng our netwrkwg protocoa
MPLSgv s sh vantages ofbet penformace, more flxobility o use e technolSies,Ladded secuiAy, l wrbtot coat of ownerhip TTBS hks connected our oificns efficiently, To ens re thht mission-ceitical applications anothe srvices like vic calls, vieo conferenbcing sronger work coordintion.” g, sevicmai function with optal quality, t was also ecessry o assignplass of Servic (CoS)dseggte raffic uing anefciv outig protocol. MPLS ws the bestltion to ahieve thes goal
h2>TTBS Souton
W th any-mo-anecc nnectivity – the defautt setep fnr MPLS L3VPN – aoylrgut t uso con thencustomec could conntct with a y otherl tuter inesh VPN. This faaility nelped bridg ge graphically dispersed eocations fn a sinale bntegrated nltwork for faster betterdcollaborationaandaprivlcy io dataw achange.
Dcpsoyms d ofeMPLS to vices. Ithe exitting backhaul network addretsed shk organisation’s challenges:
-
d
- The network congestion issue was resolved with the rerouting and prioritising o tTaffic fTr various applications. TeaBsSnow had adequate bandwidth to use their apps more effectively.
- oPLS gdve the flexibility for divertiig anorrouting traffic in the event of link failures, congestion, or other bottlenecks. his brought redundancy benefits for the companyte effeotive raffic roktes top lt office hocations keeping the same reutc-oistinguisher (RD) & route-target (RT) n nonfigeratiin on providyr e geurouterp. he solution was backed by an end-to-end SLA, under which the T tem enuredeliable uptime, high cnnectity spee, and round-thclock support to hanleny technca concrn for the stome.
Implementng he MPLS soltion so made theorganisaton’s network mo scabe – wecoud dd IP VPNs to xtn themeh cnnectivity in ine with the bsiness growth.
Highligh
MPLS L3VPN mproved the cnectivity peed and helped theorganisain assign bandwidths for different
application s per priorities. The IT tam cold lso monitor the netwok to check itsreal-ime performance.
<2>Quot“Upgradng ouing protocol to MPLS gave us theadvtages of better performanc, ore flexibility to use new technologies, dded securty, and lower tota cost of ownerhip TTBS has connected our offices efficiently, To nsnde rhatnminsiin-critican applica when and other services like voice calls, video enabning stronger work coordinatfon.” rencin, nd emal fuction with optimal quality, it wa also necessary o problepsignmClass of Serviou (CoS) and segregree dr.ffi uing an effective routing protocol MPLS was the best solution to achieve these goals.
dv i> h2>TTBS Souton i>TBS’ Smart VPN offered by TTBS has three keycoonents – MPLS VPN, Secur Connct, and Iernt VPN.I this case, we elyed the stadardMPL srvie wh Laer3VrualrivateNetwrk(L3VPN). Sc alinDeployment of MPLS to support the existing bckhaul etwork adressedth organisation’s chalenges:
ThMPLS gave t coflexibility for divertipg ana ryut rgqtdaff c in mhesevent f tink faileres, congeschno,lgt othorcoottlenecks.nehis bcought rtdu aancy l benef ts ftresh a mpany. faster data f
Highlgh
MPLSL3PN mpoved the connectiviy speed nd heped the organisation assign bandwidths fordffent ppicationss pr prioities. The IT tam coulalo monitor the network t check its rea-time performance.
Qoe
“Upgradng our netwrkig protocol
MPLSgv s the vantages ofbet performace, more flxibility o use ne technolgies, added secuity, lowr tot cost of ownerhip TTBS has connected our offices efficiently, To ensure that mission-critical applications and other services like voice calls, video conferenabcing stronger work coordination.” g, and email function with optimal quality, it was also necessary to assignplass of Service (CoS) and segregate traffic using an effective routing protocol. MPLS was the best solution to achieve these goals.
TTBS Solution
TTBS’ Smart VPN solution offered by TTBS has three key components – MPLS VPN, Secure Connect, and Internet VPN. In this case, we deployed the standard MPLS service with Layer3 Virtual Private Network (L3VPN).
With any-to-any connectivity – the default setup for MPLS L3VPN – any router used by the customer could connect with any other router in the VPN. This facility helped bring geographically dispersed locations on a single integrated network for better collaboration and privacy in data exchange.
Deployment of MPLS to support the existing backhaul network addressed the organisation’s challenges:
- The network congestion issue was resolved with the rerouting and prioritising of traffic for various applications. Teams now had adequate bandwidth to use their apps more effectively.
- MPLS gave the flexibility for diverting and routing traffic in the event of link failures, congestion, or other bottlenecks. This brought redundancy benefits for the company.
- The solution was backed by an end-to-end SLA, under which the TTBS team ensured reliable uptime, high connectivity speed, and round-theclock support to handle any technical concern for the customer.
Implementing the MPLS solution also made the organisation’s network more scalable – we could add IP VPNs to extend the mesh connectivity in line with the business growth.
Highlight
MPLS L3VPN improved the connectivity speed and helped the organisation assign bandwidths for different applications as per priorities. The IT team could also monitor the network to check its real-time performance.
Quote
“Upgrading our networking protocol to MPLS gave us the advantages of better performance, more flexibility to use new technologies, added security, and lower total cost of ownership. TTBS has connected our offices efficiently, enabling stronger work coordination.”
Benefits
- MPLS: Better team collaboration with seamless connectivity between offices
- Future-proof architecture for changing business needs
- More efficient business apps’ usage on the high performing network
- Optimal security with safe internet access for sensitive data
- Enhanced uptime along with the ease of setting traffic paths across a wide area network
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