Leading Computer Hardware Organization Partners with TTBS to Enhance Business growth and Customer Satisfaction

Highlights

  • Enhanced Customer Satisfaction: End customers could reach out to the company and get required service and support any day, at anytime, free of cost leading with Increased customer satisfaction by ensuring their business is always reachable.
  • Optimization: The company over come the problem of under utilization of resources and uneven distribution of calls with the PRI solution.
  • Easy Recollection: End customers were able to easily remember toll-free numbers, there by increasing the customer’s business receiving higher support and service calls and more leads generated.
  • Better collaboration: Increased employee productivity and Improved employee efficiency
  • Cost Effectiveness: Managed very high call volumes at lower costs and increased operational efficiency.

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