Back to Case studyLeading Government Publication Achieves Greater Customer Reach and Awareness With HOBD Services
ShareIntroduction
The customer is India’s largest circulation magazine for pharmacists. Registered with the Ministry of Information and Broadcasting, Government of India, the magazine is managed by professionals in the relevant field and caters to over 1 lakh chemists.
The customer wanted to spread awareness on the medical content of untapped remote medical stores across the country. They wanted to create a larger market share, for which they required a cloud-based voice broadcast automated mechanism, which would help them make an impact on their target audience.
The customer required a cloud based automated dialling engine to broadcast voice messages of their transaction and services to their target audience, as well as a reporting and analysis tool mechanism to track day to day calls
TTBS Solution
- TTBS recommended HOBD services to the customer
- 30 SIP channels were commissioned basis the customer’s daily call volumes and duration
- TTBS also guided the customer on the usage of the recommended services
Benefits
- HOBD Services: Cost effective solution due to no capital investment for the customer
- Cloud based solution
- Premium quality highly reliable services
- Easily scalable future ready based on the customer’s business requirements
