Leading Healthcare Service Provider Adopts Smartflo to Enrich Contact Centre Services for Patients

Highlights

  • Smartflo: Full-featured contact centre without investment in complex hardware
  • Streamlined patient service with quicker connects to relevant departments and healthcare specialists
  • Remote working flexibility while ensuring that all calls made to the hospitals get answered
  • Click-to-call convenience for orderly outbound communication
  • Ease of database integration to access patients’ records while speaking to them

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