Logistics firm breathes new life into operations with Smartflo

Jul 2021 | CASE STUDY

logistics firm breathes new life into operations with smartflo

The Requirement

The customer primarily wanted to set up a call centre to handle the incoming and outgoing calls and to manage deliveries better

The solution also warranted multiple channels to ensure no customer enquiry was missed.

Investing in and setting up a physical infrastructure being impractical for them, they were keen on a comprehensive cloud-based solution.

Also, to protect the privacy of delivery agents and clients, it was desirable to have number masking features.

Benefits

  • Improved business flow with easy process management
  • Enhanced customer experience with quick services
  • Cost-effective solution with no additional hardware required
  • On-demand scalability with a cloud-based solution
  • A high-security system with customisable admin portal

DOWNLOAD CASE STUDY

Enter Name
Enter valid Email
Enter Organization Name
Enter Valid Mobile
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit below, you consent to allow Tata Tele Business Services to store and process the personal information submitted above to provide you the content requested.
Call Call

New Customer:

1800 266 1800

Existing Customer:

1800 266 1515
Call Form Enquire
Cookie
We use cookies

to give you a better experience. By using our website you agree to our policies.