Logistics giant secures business operations with future-ready technology


Highlights

  • A unified threat management system to ensure security against any cyber threats
  • Secure remote connectivity between the server and client
  • A fully managed system with best-in-class SLA and uptime
  • Scalable services as per the customer’s future requirements
  • A reliable technology partner like TTBS provided a robust architecture and end-to-end security

Introduction

The customer is a leader and trailblazer in the Indian logistics industry They provide innovative solutions in changing market scenarios and maintain a strong focus on delivering seamless and visible solutions to all customers Their software enables real time tracking of customers’ shipments thus ensuring utmost customer satisfaction

Business Challenge

The world of logistics is becoming increasingly complex, parallel to the platter of services offered by the company The customer sought fully secured connectivity with the production server They wanted 100 Mbps Internet with Unified threat management as a bundle

Since the employees needed instant and efficient data access, the hub had to be accessible from all remote locations in a secured manner

200 IPSec (SSL VPN user) were required, with additional 24 IPs to be assigned for one to one production servers The system had to be monitored, managed and maintained by the service provider

TTBS Solution

  • TTBS delivered Managed Internet Leased Line ( of 100 Mbps with Fortinet Firewall
  • The Firewall UTM feature covered traffic inspection, IPS signatures, suspicious traffic protocols, antivirus, anti malware, web filtering and application control
  • TTBS conducted the VPN configuration on the on premises Firewall
  • We offered 30 WAN IP pool and 27 LAN IP pool to support the additional IP requirement
  • The TTBS team ensured access to the server from outside with public IP for employees, with NAT to the private IP Pool
  • TTBS could address on demand requests for Port Management and NAT by raising a ticket on the iManage portal.

After entering these credentials, the user has access to the customer’s system almost as if they were at their desk For example, if an employee needed to contact a client when away from the office, they can dial the unique number, enter the feature code (#XXXX) enter the PIN (XXXX) and proceed to place a call This way, the client will not view the employee’s personal contact information, but instead the official company information

With work from home becoming increasingly common due to the pandemic, this system becomes pivotal.

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