Multinational Car Dealership Firm Migrates to Smartflo for Agile Contact Centre Ops

Highlights

  • Smartflo: Freedom to work from anywhere for employees with less stress and more productivity
  • No CapEx solution with just cloud and softphones/mobiles needed for managing calls
  • Centralised monitoring of calls – inbound and outbound – ensuring optimal customer experience
  • High uptime and no single point of failure for resilient business continuity
  • Instant capturing and routing of calls leading to better resolutions

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