Popular TV Shopping Channel Gains End-to-End Connectivity With TTBS TFN and SIP Trunk

Highlights

  • SIP Trunk: Shopping Zone is able to manage its operations efficiently; they were able to divert calls originating from different states to the agent speaking the local language. The Virtual Mobile Numbers ensured that they were able to publish easy to remember, unique mobile numbers which worked very cost effectively for their products mapped to price tags below a certain price.
  • The TFN ensured customers of high value products got efficient Toll Free calling.
  • The SIP Trunk (up to 1500 Channels) which is highly scalable unlike traditional PRI (30 Channels) provided them with capacity on demand. This was especially helpful to manage seasonal variations in demand

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