Back to Case studyPune-Based BPO Gains Seamless Connectivity and Better Application Performance With MPLS Solution
ShareIntroduction
The customer is a Pune based IT and ITeS BPO solutions provider for USA, India and global markets. They provide high end industry specific technology and analytics enabled solutions. The customer is a Pune based IT and ITeS BPO solutions provider for USA, India and global markets They provide high end industry specific technology and analytics enabled solutions.
Business Challenges
The customer was looking for centrally managed and monitored connectivity between six offices in different locations across India. They sought a single service provider who would provide reliable and secure connectivity between their offices.
The customer also wanted a single ILL connection across all the locations, better SLA and excellent latency with minimal packet loss.
The solution from the service provider must eschew complex configurations and infrastructure it had to address performance and productive challenges and ensure better network uptime.
TTBS Solution
Using their considerable sector expertise, TTBS provided the customer with five MPLS links with fiber technology across the six locations.
We provided the customer with fully Managed Services. All six locations came under a single service provider. The MPLS solution ensured better SLA with good latency and also minimised packet loss and jitter. This, in turn, increased application performance.
Benefits
- MPLS: Single service provider: All the customer locations came under one single service provider
- Fully Managed Services: Under TTBS’ Managed Services set up 24x6x365 single point of contact was available to address any issues that might arise.
- Increased productivity: The centralised management of ILL and firewall ensured better productivity.
- Better application performance: The application performance also improved with the provided solution
- Cost effective solution: The provided solution allowed the customer to cut out any hardware and maintenance costs
To download the case study enter your details
You may also like
Connect With Us
Please Fill in Your Details and We'll Call You Back!
Please Fill in Your Details and We'll Call You Back!
