The customer was looking for centrally managed and monitored connectivity between six offices in different locations across India. They sought a single service provider who would provide reliable and secure connectivity between their offices.
The customer also wanted a single ILL connection across all the locations, better SLA and excellent latency with minimal packet loss.
The solution from the service provider must eschew complex configurations and infrastructure; it had to address performance and productive challenges and ensure better network uptime.
- Single service provider: All the customer locations came under one single service provider.
- Increased productivity: The centralised management of ILL and firewall ensured better productivity.
- Cost-effective solution: The provided solution allowed the customer to cut out any hardware and maintenance costs.
- Fully Managed Services: Under TTBS’ Managed Services set up 24x6x365 single point of contact was available to address any issues that might arise.
- Better application performance: The application performance also improved with the provided solution.