Seamless connectivity and application performance facilitated for Pune based IT/ITES BPO

Sep 2020 | CASE STUDY

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The Requirement

The customer was looking for centrally managed and monitored connectivity between six offices in different locations across India. They sought a single service provider who would provide reliable and secure connectivity between their offices.

The customer also wanted a single ILL connection across all the locations, better SLA and excellent latency with minimal packet loss.

The solution from the service provider must eschew complex configurations and infrastructure; it had to address performance and productive challenges and ensure better network uptime.

Benefits

  • Single service provider: All the customer locations came under one single service provider.
  • Increased productivity: The centralised management of ILL and firewall ensured better productivity.
  • Cost-effective solution: The provided solution allowed the customer to cut out any hardware and maintenance costs.
  • Fully Managed Services: Under TTBS’ Managed Services set up 24x6x365 single point of contact was available to address any issues that might arise.
  • Better application performance: The application performance also improved with the provided solution.

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