Back to Case studyTraining Institute Powers a Remote Working Facility With Endpoint Security Solution
ShareHighlights
- Endpoint Security: The solution infrastructure enabled Service-level agreement (SLA) based services to ensure optimum operation.
- Business intelligence with detailed reports for improved business outcomes
- On-demand scalability for future-ready operations
- Remote-work friendly operations
- Cost-effective solution with Cloud-based capabilities and VOIP
- Improved client experience with direct access
- 24/7 connectivity for agents and callers
Introduction
The customer is a technical training institute helping students acquire deep knowledge and proficiency in hardware and network installation, maintenance, diagnoses, support and more. Through certified courses that’s recognised all over, they provide advanced job placements to their students.
Business Challenges
Due to its geographically distributed workforce, the customer was hard-pressed to obtain a security infrastructure that integrated work from home facilities.
They needed a solution that consolidated their various existing endpoint security software into a single brand.
In addition to keeping the implementation plan practical and straightforward, the customer required timely support to ensure the independent operation of the system.
Overall, the solution had to be cost-effective and implemented with minimal disturbance to their daily activities.
TTBS Solution
- TTBS implemented the online license installation for all devices, including those operating from home, to save time and ensure optimum data security.
- The TTBS solution was carefully curated to offer the best security features to the customer, including facilitating endpoint security licenses.
- The solution implemented Endpoint Security with antivirus, web filtering to safeguard remote data and eliminate any threats from external sources..
- In order to maintain the efficiency of the product solution, TTBS offered round-the-clock customer service and support.
