TTBS Endpoint Security Helps Mitr Media Build Robust Defence Against Cyber Threats


Introduction

The customer is a leading digital content solutions provider in the education industry. The brand creates innovative e-learning products to help academic institutions provide better services to students by deploying the right mix of technology, multimedia elements, and instructional design.

The company was quick to prove its strong capabilities in digital media technologies, particularly HTML5, Android, and iOS. The experience of highly skilled professionals combined with a robust infrastructure allows the organisation to adhere rigorously to ISO and CMMi guidelines in all phases of product development.

The company needed reliable cybersecurity mechanisms to protect its data and digital processes against online threats and was exploring systems that could offer advanced risk detection capabilities and effective endpoint security, along with a comprehensive reporting facility. Drawn by Tata Tele Business Services’ (TTBS’) portfolio of solutions, the company decided to partner with us for the deployment. Our cloud-based nature was an added advantage.

Business Challenges

Threat actors use all possible tactics to steal business data and attack operations involving valuable digital assets. The threats can be injected into devices and networks through viruses, unauthorised logins, phishing emails, and unsafe websites.

Being a tech company, the customer was also working in a risky virtual environment and needed a reliable digital security infrastructure. The team sought easily manageable cybersecurity solutions that would also offer features to:

  • Identify and thwart malware, ransomware, spyware, malicious web content, phishing attempts, and harmful attachments in emails
  • Secure all network endpoints, including desktops, laptops, tablets, smartphones, servers, and printers used by the company employees from different locations
  • Accommodate the business’s changing requirements by seamlessly supporting more devices as and when the need arose

The idea was to establish end-to-end security with threat detection, proactive protection, quick response, and comprehensive reporting on the nature of the mitigated risks. Another desirable attribute was a better system for logins and logouts. The leadership team wanted to verify users’ identities and enforce adaptive policies for secure application access.

Commercial off-the-shelf products – such as antivirus software CDs that have to be purchased and installed on individual devices – could not fulfil the organisation’s needs. It required a customised solution with advanced disinfection abilities.

TTBS Solution

To build a secure working environment for the customer, we offered our Endpoint Security solution with 120 licenses per their requirement. Thanks to its cloudbased architecture, the service could also support the user devices of remote employees.

The solution was easy to configure and compatible with all operating systems, including Windows, iOS, and Linux. It offered the following features to address the company’s concerns:

  • Next-generation threat intelligence, endpoint protection, and incident response services to ensure infallible defence against a range of online threats and cyber attacks, including zero-day malware.
  • Endpoint Security provided antivirus, email filtering, URL filtering, USB port blocking, anti-phishing, spyware-ransomware-malware protection, and firewall services in an integrated package.
  • Team leaders and IT managers could use the single-screen administrative portal to check device integrity, access reports on threats countered, and get actionable insights to maintain a safer working environment.

The zero-trust application service feature facilitated user authentication on the TTBS Endpoint Security-protected devices. This made the login-logout processes more secure.

While the service is easy and unobtrusive to use, TTBS continues to provide 24*7 voice support to the customer for any anomalies.

Benefits

  • Endpoint Security: Increased productivity powered by quick access to files critical for work
  • Ease of administration through a single portal for threat intelligence
  • Safety of business data with robust protection against cyber threats
  • Secure remote work with cloud-based architecture for endpoint security
  • Effortless configuration with no requirement for IT expertise
  • Flexible scalability to keep pace with business growth

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“Tata Tele Business Services helped us to secure the endpoints that connect to our network. The sophisticated nature of new online threats mandates the use of solutions that stay several steps ahead of cyber criminals’ tactics and check malicious attempts before they harm operations. We’re happy with the security that Tata has offered us with their Endpoint Security solution.” Prathamesh Sakpal, Head, System Administrator

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