09 Sep 2021

Digital Transformation for SMEs

About the event:

Fueled by technology adoption, now a part and parcel of business, digital transformation has been accelerated by the onslaught of the pandemic. Digital adoption has allowed us to come back to new normal. It is our constant focus to capture the industry changes and the CXO Round Table is a platform that allows the exchange of thoughts and practices that can create an ambiance of better and meaningful business partnership and stimulate growth and profitability. After thorough research, we have gathered champions from every industry from the SME sector who have been a thought leader for their industry.

Speakers:

Devvesh Srivastav

(Head People & Performance Apotex India)

Rohit Bagaria

(Founder & CVO Budli Internet)

Kishore Rajgopal

(CEO Competti)

Tarun Khushalani

(Director Dart Global Logistics)

AS Muthu Prasanna

(Founder Crumbles)

Kalidas KS

(VP SME Operations, South Region Tata Teleservices)

Tarun Khushalani, the director of Dart Global Logistics stated that "In logistics segment the work culture is very dynamic. We were not ready to work remotely. We quickly moved to mobile devices within the connectivity infrastructure available. We were already on cloud-based solution so that has been very helpful. we changed ourselves fast and took up collaboration on zoom. Technology adoption has increased."

Key takeaways

  • When it comes to the segment of international logistics, the main concern was that of the employees. They were exposed as it required physical presence. Companies started with lot of guidelines for them. People were working in rotational shifts
  • Businesses have been working on their own technology platform. So there hasn’t been much of difference post pandemic. The processes have already been automated so day to day work hasn’t much affected. Most of the technology team is used to working remotely but there are others needed to be in office. Going forward hybrid model will be the way for everyone
  • Agility in terms of decision making has been a very big factor in technology adoption for the company. Indian companies have done well in terms of technology adoption and digital transformation

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