Speakers:
Suresh Kumar G
(Co-Founder & CEO MacAppStudio)
NK Mehta
(CEO & MD Secure Network Solutions)
Dinesh Mahendra Babu
(Co-Founder & CEO Implementers Retail India)
Shivakumar Kappana
(Executive VP Penner Industries)
Dinesh Mahendra Babu, the Co-Founder & CEO of Implementers Retail India mentioned that "In our business we have 3000 stores and people have to be present at the retail store. So the tech investment that we have done is in recruiting, reporting and productivity tools. Challenge was to enable it through basic phones so that it can be done easily. In our case people have to travel so we brought in technology for the entire reimbursement system."
Key takeaways
- Technology enabled growth and expansion is the only way forward as the existing markets are vanished, but new markets can be found through innovation and diversification. Virtual collaboration is the new normal.
- People are the biggest asset to the company and effective communication ensures that the team is in sync and working together. Technology has played a vital role to ensure the same.
- Technology has to be made available to everyone and should be compatible with the present infrastructure available in the country. Even remote locations need to be connected seamlessly.