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ShareAbout the event:
Cloud telephony serves as a tool for automation of business phone system. It eliminates the need for a receptionist or manual handling of business calls. The sooner the automation, greater the advantage business has over their competitors and greater the benefits they reap. Cloud Telephony helps the business be awake even while the person behind the business sleep. It keeps the identity uniform while expanding the business with a single 10-digit number to contact across the locations. Call masking, Call recording, CRM integration, Analytical reports, Automated database, Bulk SMS, Virtual receptionist, Re-marketing are other benefits of Cloud telephony which is required in modern business.
Speakers:
Mr. Tarun Mullick
(MD Clubb International Pvt. Ltd)
Mr. Udai Solanki
(MD & CTO eRevMax Technologies Pvt. Ltd)
Mr. Maanav Saraf
(Director Touchstone Tie-up Pvt. Ltd)
Mr. Gaurav Varshney
(Marketing Head Tata Tele Business Services)
Mr. Deeptesh Ghosh
(Director Ernst & Young)
Mr. Amit Kumar Shaha
(Founder & CEO Infymax Solutions Pvt. Ltd)
Mr. Hemant Chabria
(MD CD Automation Pvt. Ltd)
Mr. Ravi Todi
(MD BTL EPC Ltd)
In words of Mr. Amit Saha from Infymax Solutions Pvt. Ltd., "You must have the right framework, right platform along with clear guidelines and You need to train your people on various tools and technology then only it’s going to work."
Key takeaways
- Business were little skeptical about WFH culture but finally they have understood & adopted this model with the help of technology.
- We are ready to adapt the technology, but technology has to adopt us , It should be a two-way communication.
- Right technology and the training are the need of the hour.
- We cannot imagine the life without technology.
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