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ShareAbout the event:
Cloud telephony serves as a tool for the automation of business phone systems. It eliminates the need for a receptionist or manual handling of business calls. The sooner the automation, the greater the advantage business has over its competitors and the greater the benefits they reap. Cloud Telephony helps the business be awake even while the person behind the business sleep. It keeps the identity uniform while expanding the business with a single 10-digit number to contact across the locations.
Call masking, Call recording, CRM integration, Analytical reports, Automated database, Bulk SMS, Virtual receptionist, Re-marketing are other benefits of Cloud telephony that are required in modern business.
Speakers:
Kunal Singhal
(Managing Director Eazy ERP Technologies Pvt. Ltd)
Abhinav Jain
(Co-founder & CEO Almond Solutions Pvt. Ltd)
Aditya Kinra
(Tata Tele Business Services Tata Tele Business Services)
Sunil Pandey
(Director IT Institute of Technology & Science)
Sarvesh Naidu
(Executive Director Pathways World School)
Vidit Paliwal
(Founder & Director Bigstep Technologies Pvt. Ltd)
Alka Munjal
(Dean Amity University)
Col. Rajiv Bhargava
(Retd. Associate Director Indian School of Business)
Pritha Dutt
(Board Director Empower Pragati Vocational & Staffing Pvt. Ltd.)
Rajan Agarwal
(Corporate Senior Director Technology - Ebix Software India Pvt. Ltd)
As pointed out by Mr. Himanshu Arya from Grapes Digital Pvt. Ltd. "Internet Connectivity posed the biggest challenge in the WFH scenario".
Key takeaways
- Cloud telephony will play a major role in transforming the way organizations function & reach out to their customers today & in the future.
- Remarketing is the key going forward, as a prospect is lost only when one lets it drift away.
