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ShareAbout the event:
Every business has its own needs and requirements. Some of the factors enterprises consider while deciding which communication solution to deploy include employee strength, cost-effectiveness, scalability, information security, etc. That said, both digital and analog voice solutions offer distinct advantages for business communication. Therefore, modern businesses are increasingly leveraging a combination of Cloud-hosted, SIP and PRI-based communication setups. An optimal mix of telecommunication tools that strikes the right balance between performance and budget can help enterprises glean the best of both worlds in 2021 and beyond.
Speakers:
AS Muthu Prasanna
(Founder Crumbles)
Sabyasachi Dutta
(Managing Director Vidatec India)
R.N Mohanty
( Pidilite Industries Ltd)
Janis Das
(Regional Marketing Head Mumbai, Tata Teleservices Ltd.)
Janak Malkani
(Executive Director CBRE South Asia Pvt. Ltd)
Debarshi Dutta
(CEO BPC Technologies India & Cofounder - Safal Fasal)
"We see the new normal has opened up a lot of possibilities for us, we are an IT company, we have completely adjusted to the new normal and like other software companies have kept ourselves nimble enough to face the challenges as well as have grown higher even during this pandemic" - Debarshi Dutta
Key takeaways
- Time to reset and relooking at portfolios and technologies to use to bring people back to offices
- Tech has made organisations switch to lightened models depending on tech and video conferencing quality control, ML and AI. Hire 50 people and rest depend on technology and collaborative efforts
- The e-commerce universe has grown ahead during the pandemic and a hyperlocal focused set of consumers have come up, serve people in the confines of their homes
- Zoom, MS Teams and Google Meet are being used to manage the meetings and office activities
- Centralized global teams with multiple installations and what to do on priority was the biggest challenge
- Delegation of work, teamwork with empathy, empowering people to take decisions was done by companies
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