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ShareAbout the event:
The coronavirus outbreak has forced organisations to re-evaluate how contact points are leveraged, how employees deliver relevant customer experiences, where they work and how digital channels can be used to support business continuity through crisis and beyond. The crisis is fundamentally changing how and what consumers buy and is accelerating immense structural changes in every industry. Once the immediate threat of the virus has passed, organisations will need to consider the impact of these changes on the way we design, communicate, build and run the experiences that the target group need and want.
Speakers:
Biplab Bhattacharya
(National Business Head, Offline ShopClues)
Arvind Kanaujia
(Director Alpinesoft IT Solutions Pvt. Ltd)
Upkar Singh
(Director IT Fidelity Information Services India Pvt. Ltd)
V Ranganathan Iyer
(Group CIO EVT IT Jay Bharat Maruti Ltd)
Sandeep Kapoor
(Chairman & MD Shreelifestyl)
Tanjeet Singh
(DGM, SME Regional Sales Tata Tele Business Services)
A.S. Muthu Prasanna
(Founder Crumbles)
In words of Mr. Biplab Bhattacharya from ShopClues, "Focus, ownership and delivery have been the key drivers in turning the crisis into an opportunity."
Key takeaways
- Digital transformation is going to be the future of our country.
- End to end secure connectivity solutions needs to be deployed as conventional method no longer works.
- Technology penetration is going to help organisation get the required growth & achieve more value-based output.
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