14 Oct 2021
Unified Communications & Collaboration Solutions for SMEs to enhance productivity and profitability
About the event:
TTBS hosted its flagship industry forum CXO Round Table Discussion with industry leaders from diverse sectors on the need for unified communication technology, strategy and solutions that are cost-effective, ultra-flexible and make the businesses future-ready as they move forward on their digital transformation.
In the new normal environment, businesses would need to prioritize flexibility and adaptability. Being ready for everything will be built into the business strategy. A core part of making this happen will be a renewed focus on Unified Communications Technology. Employees & customers would need to be able to work from wherever and collaborate, just like they were in the office. Video conferencing software and seamless connections between your business phone system and employees’ mobile device makes this possible and hence the need for UCaaS is projected to be very high. Unified communications have also demonstrated the power of communications technology today, and the possibilities for a new workforce with work from wherever mindset.
(Founder & President SME Chamber of India & SME Business Forum)
(Regional Marketing Head Mumbai, Tata Teleservices Ltd.)
(Deputy General Manager SME Cluster Sales, Tata Tele Business Services)
(Managing Director Teleprudence Telecom Management Pvt. Ltd.)
Syed S. Ahmed
(Director & CEO Techinvention Lifecare Pvt. Ltd)
(Chief Executive Officer Genesis Business consultancy (I) Pvt. Ltd.)
(Director Athais Technosoft Pvt. Ltd.)
(Manager Sales Comnet Solutions Pvt. Ltd.)
Mr. Sanjeev Kashyap
(AVP Powerweave Software Services Pvt. Ltd.)
Mr. Subodh Naudiyal, CEO Genesis Business Consultancy India Pvt. Ltd. - “Awareness is a challenge and as an entrepreneur, I do not know what the available solutions are. If I come to know about it, still it comes to become a challenge in terms of affordability as the solutions are highly-priced.”
- The understanding of Unified communication for SMEs and as a growing organization the challenges they keep facing in the areas of communications was an area of discussion.
- Employees who are geographically dispersed or partially mobile need to communicate efficiently and hence the deployment of any Cloud-based SaaS is the need of the hour and the experiences of utilising the same should be done basis foreseeing the future technological challenges the company is going to face basis their expansion plans and their strategies to overcome those challenges.
- The creation of the perfect IT infrastructure policy is possible through the utilisation of effective collaboration tools in the offices with a full time IT/Technical person in the offices. Thus the SME organisations’ readiness plan in terms of getting the technology ready and adapting as well as accepting smart new-age collaboration technologies to move forward in their respective businesses is the need of the hour and some of the key points of discussions.