The BFSI industry’s collective response to COVID-19 was admirable. To comply with the social distancing norms and ensure employee safety, many organisations went entirely online, deploying novel work models within weeks. Despite initial hiccups, most operations were executed satisfactorily. As we brace for an uncertain post-COVID world, BFSI companies need to adopt customised connectivity and security solutions to make work practices more agile and future-ready. Know how these tools by TTBS help such firms better serve their customers, improve employee productivity and enable stronger compliance.