Hosted Dialer Solutions: Automatically Dial Out A Huge Set Of Leads And Save Significant Time For Your Agents
As a business, you are accustomed to getting a lot of inbound calls. But what about outbound call center operations? If you're making outbound calls manually, you are losing valuable time that could be spent on other important tasks. Auto dialer comes into the picture. Automatic dialers are computer systems that automatically dial out a huge set of leads and connect agents to callers as soon as they are available. This way, your agents can focus on their conversation rather than on number punching. Tata Tele offers reliable and powerful hosted auto dialer services that can help you eliminate manual calling.
Benefits of Using Auto Dialer Software from Tata Tele
Whether you're a small business or a large enterprise, an auto dialer can be beneficial for you in many ways. Here are some of the benefits and features that you can expect by using auto dialer software from Tata Tele:
Auto Call Answer: You can set up auto call answers so that calls are answered automatically.
Number Dialing: The auto-dialer will automatically dial numbers from your list of leads.
Answer Machine Detection: Can detect answer machines and leave a pre-recorded message.
Dial Order: You can set the auto dialer to dial numbers in a certain order.
Dial time Restriction: You can set dialing time restrictions.
Voice Blaster: You can make mass outbound calls and play a pre-recorded message.
Agent-Skill-based Dialing: You can route calls to agents based on their skills.
Auto Dial List Upload: You can upload your list of leads into the auto-dialer.
Contact Management: Auto dialer will keep track of your contacts and their contact information.
Reporting and Analytics: The auto dialer will generate reports that you can use to track.
Dialer Notification: You will be notified when a call is answered, disconnected, or an error.
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Got Questions?
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You can set up an auto-dialer by following these steps:
- Choose an auto dialer system that suits your business needs.
- Connect the auto dialer to your phone line.
- Enter the phone numbers that you want to be called into the auto dialer software.
- Set up the auto dialer to dial numbers in a certain order, such as sequentially or randomly.
- Set up the auto dialer to make calls during certain hours of the day.
- Start making calls!
