Small Business Call Management Made Easy: Track and Manage Customer Calls Efficiently With Our Automated Call Management Software
As a business owner, you know that customer call management is crucial to the success of your company. But dealing with phone calls can be time-consuming and expensive, especially if you don't have a dedicated call center. That's where Tata Tele's call management system comes in. Our web-based call management software makes tracking and managing customer calls easy. With our call management system, you'll be able to automatically route calls to the right department or extension, monitor call volume in real-time, record calls and get detailed reports.
Benefits of Using Call Management System Software from Tata Tele
Whether you are just starting out or you have been in business for years, call management system software from Tata Tele can help you save time and money while providing a better customer experience. With our call management system, you'll enjoy:
Virtual Phone Number: A Virtual Phone Number from Tata Tele is a local or toll-free number.
Toll-Free Numbers: Business call management solution provides a toll-free number.
Call Forwarding: You can ensure that all of your calls are routed to the right department.
Call Recording: It’s a valuable tool for quality assurance and training purposes.
Call Groups: Allows you to route calls to a specific group of people, like your sales team.
IVR Systems: An IVR system helps you automate your call answering process.
Auto Attendants: Ensure that your callers are always greeted by a friendly voice.
Reporting and Analytics: With our call management system, you'll be able to track calls.
CRM Integration: Tata Tele's call management system can be integrated with CRM software.
Live Panel: Our call management system gives you the ability to monitor call activity in real time
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