Call Center Tracking System Software: Measure the marketing ROI for your channels effectively using our call tracking software.
At its simplest, call tracking is the process of attributing phone calls to their original sources. This could be a specific marketing campaign, a targeted ad, or even a particular website page. By understanding which channels are generating the most calls, businesses can adjust their marketing efforts accordingly. Indeed, call tracking is an essential piece of any well-oiled marketing stack. From call masking to number pooling, we give you the features and flexibility you need to track callers with ease.
Benefits of Using Mobile Call Center Tracking System Software from Tata Tele
Whether you’re a call center looking to improve customer satisfaction or a business trying to understand which marketing campaigns are driving the most calls, our call tracking software can help.
Use a unique number for every campaign: You can track which campaigns are driving the most calls.
Masking phone numbers: With call masking, you can show a different number to callers.
Number pooling: Our call tracking software can help by allowing you to pool your phone numbers.
Analytics and reporting: Call tracking software has powerful analytics and reporting features.
Integrations: Our call tracking software integrates with a variety of popular CRM.
A/B Testing: With call tracking software, you can set up A/B tests for your call center.
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Call tracking involves using a unique phone number for each marketing campaign. When callers call this number, the call is routed to your business and the source of the call is tracked. This allows you to see which marketing campaigns are driving the most calls and adjust your efforts accordingly using our call tracking software.
The cost of call tracking depends on a number of factors, including the features you need and the number of phone numbers you want to track. To get an accurate estimate, we recommend requesting a free demo.
Our call tracking software includes a variety of features to help businesses and call centers to improve their performance. These features include call masking, number pooling, call recording, call routing, call analytics and integrations with popular CRM and call center software.
Call tracking software provides a number of benefits for businesses and call centers. By tracking calls, you can understand which marketing campaigns are driving the most leads, identify areas for improvement in your call center’s performance, and optimize your marketing efforts.
Call tracking can be set up relatively quickly. Once you have chosen the phone numbers you want to track and set up your call routing, you will be able to start tracking callers in real-time.
Call tracking is most commonly used by businesses to track the performance of their marketing campaigns. However, call tracking can also be used to route calls to the appropriate call center agent, measure call center performance, and more.
Call tracking is highly accurate. When a caller calls the unique phone number associated with your campaign, the call will be routed to your business, and the source will be tracked. This allows you to see which marketing campaign drove the call without any guesswork.
Call tracking is a legal way to track the performance of your marketing campaigns. When callers call the unique phone number associated with your campaign, they will be given the option to opt out of call recording.
There are a few best practices to keep in mind when using call tracking. First, make sure to use unique phone numbers for each marketing campaign so you can accurately track results. Second, be clear about call recording and give callers the option to opt out if they are not comfortable with being recorded. Finally, make sure to listen to call recordings and use call analytics to improve your call center’s performance.
