Bighaat Agro, an e-Commerce Company for Agriculture Products Optimises its Wide Area Network Performance using TTBS SD-WAN iFLX


Highlights

  • Evolved private network connecting dispersed work locations for seamless collaboration and data sharing
  • Streamlined WAN management via a single interface offering granular visibility into and analytics for network
  • Improved application performance with high network uptime and traffic pathway control
  • Future-ready infrastructure to add more sites onto the private network irrespective of the data services used by them
  • Robust network security supported by cloud web content filtering, malware defence and built-in encryption capabilities

Introduction

The company operates a versatile online platform for agricultural inputs such as seeds, crop nutrition supplements, anti-pest medicines, and farming machines. It aims to transform the agriculture value chain from pre- to post-harvest phase by leveraging data science and technology.

The company, led by a team with deep expertise in agri-tech, aims to make it easier for millions of farmers to procure the material they need for growing healthy crops. The company also provides end-to-end farming guidance and market linkages for different commodities while its vision is to be a leading service provider offering 360-degree solutions to farmers for maximum productivity.

The company has four work locations and was looking to keep them connected securely over an evolved wide area network (WAN). It needed a high-performance network on which cloud apps would function seamlessly and scalability would not be an issue.

After receiving a free demonstration of SD-WAN iFLX provided by Tata Tele Business Services (TTBS), the organisation’s admin managers felt that the operational simplicity, application-level visibility and prioritisation, and integrated security were exactly what they required. They also felt that this feature-rich SDWAN solution was available at a reasonable price point and finalised their decision to get the solution from TTBS.

Business Challenges

Working from four offices in India, the company noticed that its traditional network architecture was unable to support the increasing workload and complex digital activities managed by the employees. It needed better uptime and more bandwidth while keeping all workspaces linked on a secure private network.

  • Vendor-agnostic managed network solution that could use any wireless or wired internet connection
  • Ease of routing traffic through alternative channels for optimum user experience on all apps that were critical for productivity
  • Visibility into network performance

The organisation was looking for an encrypted network that would enable employees to securely communicate over private IPs. Alongside all such features it sought the ease of managing the network and minimum cost of maintenance.

TTBS Solution

The solutions team configured the TTBS SD-WAN iFLX data connectivity solution for the agro e-commerce company. All branch offices (spokes) were connected to the main corporate office (hub) on an always-on private business network.

The WAN path controller aspect of TTBS’ network solution enabled resourceful utilisation of bandwidth and helped in load balancing. It also provided autofailover benefit, ensuring that the network was always up for the employees at all locations.

When it switched to SD-WAN, the company noticed an improvement in uptime and simplified its network management for offices in different cities. Our solution architects addressed the problems that the organisation faced with its basic data services:

  • SD-WAN enabled it to have a more efficient private online network that could use any wireless or fibre, copper or coax based 4G / LTE / broadband internet service.
  • Fuelled by accelerated specific integrated circuits, our solution enabled the network administrators to identify critical cloud applications for traffic routing and Quality of Service (QoS) to maintain productive workflows.
  • SD-WAN iFLX also facilitated granular level visibility into real-time network performance – the administrators and senior managers could check the analytical reports on the associated iManage portal.

TTBS SD-WAN iFLX has in-built next-generation intrusion detection and prevention capabilities that protect private enterprise networks from viruses, malware, botnets, spam, and other cyber threats. It made the company’s WAN more reliable. Furthermore, we provided the solution with an end-to-end SLA guaranteeing high uptime, automatic failover benefits and documented meantime-to-resolve for technical concerns if any.

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“We are happy with the changes in our network uptime, performance, and security since the installation of SD-WAN iFLX by TTBS. It is now easier to prioritise applications for better customer experience and real-time collaboration between our work locations.” Banu Prasad, Procurement Head Bighaat Agro Pvt Limited

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