Back to Case studyLeading FinTech Company Improves Performance, Security, and Scalability with TTBS Cloud Migration to Azure
ShareBusiness Challenge
- Slow Customer Transactions: Customers of a fintech company experienced slow response times increasing the risk of abandoned transactions and poor customer experience. Application traffic directly reached backend virtual machines without load balancing or intelligent traffic routing, causing performance bottlenecks during high demand.
- Service Availability Risks: Outages could interrupt customer sessions, impact loan processing workflows, and reduce availability of digital financial services. Manual disaster recovery and DNS failover processes increased downtime during outages.
- Scalability Limitations: The business struggled to scale quickly as transaction volumes and digital service usage increased. Scaling depended on hardware limitations and manual provisioning, slowing response to growing workloads.
- Security & Data Protection: Financial applications handling customer and transaction data required stronger protection against security threats and operational risks. The environment lacked advanced security controls, governance, traffic inspection, and infrastructure monitoring.
TTBS Solution
- Deployment & Migration: Migrated workloads to Microsoft Azure. Implemented Azure Application Gateway and Azure Traffic Manager. Built scalable cloud infrastructure for fluctuating transaction demand.
- Business Continuity: Automated DNS routing and disaster recovery processes. Enabled intelligent traffic rerouting during outages. Improved application availability and uninterrupted customer access.
- Optimisation & Automation: Consolidated workloads and optimised infrastructure utilisation. Enabled automated provisioning and backup processes. Reduced operational overhead through infrastructure automation
- Security & Governance: Implemented Web Application Firewall (WAF) and Microsoft Defender. Enabled VPN-based secure access. Strengthened monitoring and governance using Azure Monitor.
Benefits
- Faster Transactions: 50% improvement in application performance with faster customer transactions and better user experience.
- Stronger Security: 2X more secure technical architecture with improved protection for customer-facing financial applications and data.
- Lower IT Costs: 20% reduction in IT infrastructure spending with simplified operations and improved ROI from cloud investments.
- Future-Ready Growth: Improved business continuity, scalability, faster provisioning, better workload management, and readiness for future business expansion.
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