Global ‘Big 4’ Accounting Firm Adopts Smartflo to Eliminate CapEx and Facilitate Remote Working

Highlights

  • Smartflo: Quick deployment of contact centre services for resilient business continuity and consistent customer experience
  • Improved productivity with integrated apps and simple infrastructure to respond to callers
  • Remote work flexibility allowing employees to work from anywhere, answering calls from their own mobile phones
  • Zero CapEx model that also afforded cost savings on the annual maintenance charges, typical to traditional contact centre setups
  • Remote work flexibility allowing employees to work from anywhere, answering calls from their own mobile phones

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