Prominent Retail Brand Builds a Secure Online Network with Smart VPN MPLS


Highlights

  • MPLS: Secure and integrated network connecting all stores for smooth customer service
  • Last-mile connectivity for remote locations
  • Centralised monitoring of stock at all locations via CCTV
  • High uptime and network efficiency backed by industry’s highest SLA
  • Technology-enabled robust and scalable infrastructure

Introduction

Our customer operates a chain of hypermarkets and retail stores selling home appliances in southern India. By offering a rich shopping environment and aftersales support, the company has earned a leading position in its market.

Business Challenges

When the organisation started its online services for sales of consumer goods, it confronted a new set of business challenges. It had to continue delivering reliable customer service but could not afford to manage a complex back end technology infrastructure.

It was critical to keep a high uptime and well-defined delivery norms under a service level agreement (SLA) for online services while also ensuring connectivity for remote locations. All store branches were to be brought on a secure common network to coordinate sales and inventory management.

TTBS Solution

  • TTBS evaluated the company’s needs and recommended, enterprise-grade MPLS VPN technology to link their 29 branch locations.
  • The proposed network topology for this project was hub to spoke.
  • We used 10 MBPS connection and configured the network over UBR as a last-mile solution.
  • With in this system, all branches could access the hub with 4/6/10 MBPS of spoke band width, with the spoke locations getting 2MBPS wireless last-mile connectivity.
  • To ensure best-in- class security for the network on a dedicated private route, we used generic routing encapsulation (GRE) for the encryption mechanism.
  • The customer provided the LANIP pool for all store branches and also facilitated router installation at store premises.
  • As a managed MPLS VPN solution, TTBS, installed and maintained the customer premises equipment (CPE) routers as per bandwidth finalisation.

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