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How Cloud Accelerates Digital Transformation For SMEs In ITeS Industry

Redefining The Retail Sector With Cloud Solutions
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Security Risks For The IT Industry And How To Manage Them Effectively

Addressing The Healthcare Industry’s Serious Cybersecurity Issues
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Eliminating Risks From BFSI Operations With Endpoint Security Solutions

From Adding Value To Adding Revenue - A Changed Landscape Of Outsourcing
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5 Key Trends in Media & Entertainment Industry to Watch Closely in 2023. (Article)

Disruptive technology trends that will transform businesses.

A Financial Technology Solutions Provider Future-Proofs its Contact Centre Using TTBS Smartflo.

Production Linked Incentive Scheme Set to Boost Domestic Manufacturing.

Media & Entertainment Industry gets a Digital Spin.

How India’s SME retailers benefit from going digital?
Top 5 Trends in the Education Industry for 2023.

Where is India’s manufacturing industry headed in 2023?

Future of Indian Edtech Landscape.

Digital Insurance Reshaping the Industry through Technology

An Overview of Virtual Firewalls.

India’s On-demand Home Service Market is Ripe for Disruption.

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Scalability and ease of management transform IT company’s daily

TTBS Webcasting Helps Social Pension Scheme Administrators Train Their Teams Online

Secure Connectivity For An Investment Management Firm

Voice And Data Connectivity For A Leading Online Shopping Marketplace

Global Big 4 Accounting Firm Adopts Smartflo To Eliminate CapEx And Facilitate Remote Working

TTBS Smartflo Makes BPO Services More Agile And Productive For Mist IT

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Live Chat: Enhancing consumer experience for business.

Going Digital - The Future of SME Manufacturing.

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Infographic: Security Concerns and Solutions for E-commerce Businesses.

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Indian Manufacturing Industry in the Post-Pandemic World.

Digital Workspace: Connect, Collaborate, and Excel.

Adding revenue as a global IT outsourcing partner.

Leveraging the Digital Momentum to Transform India’s Education Sector.

Why Digital Means Transformation – Setting Up Manufacturing SMEs for Growth.

Indian Manufacturing Industry in the Post-Pandemic World.

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Disruption in Manufacturing and its emerging growth opportunities.

Rise of Software as a Service (SaaS): Empowering workplaces to drive business value beyond cost-savings.
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Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
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Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
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Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
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Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
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Back to Case study

Tally Solution Certified Partner Improves Call Answer Rate by 23%

Highlights

23% improvement in call-answer rates

Quick and effective resolution of customer grievances

Measurable improvements in agent efficiency and productivity with real-time monitoring and supervisors’ support

Enhanced customer service experience with the direct routing of calls to dedicated agents

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Tally Solution Certified Partner Improves Call Answer Rate by 23%

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