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ShareAbout the event:
The coronavirus outbreak has forced organisations to re-evaluate how contact points are leveraged, how employees deliver relevant customer experiences, where they work and how digital channels can be used to support business continuity through crisis and beyond. The crisis is fundamentally changing how and what consumers buy and is accelerating immense structural changes in every industry. Once the immediate threat of the virus has passed, organisations will need to consider the impact of these changes on the way we design, communicate, build and run the experiences that the target group need and want.
Speakers:
Ashok Kumar Jain
(MD Jainsons Engineering Pvt. Ltd)
Mohit K. Gupta
(CEO ASM Circuits Pvt. Ltd)
Promod Sharma
(Founder & CEO Cogniticx)
Tanjeet Singh
(Deputy General Manager, SME Regional Sales Tata Tele Business Services)
C A Harshil Goyal
(CEO & Co-founder Especia Associate LLP)
Taranjeet Singh Bhamra
(CEO & Founder AgNExt Technologies)
A.S. Mutthu Prassana
(Founder Crumbles)
In words of Mr. Harshil Goyal, from Especia Associate LLP, "If we are able to adopt technology and changes then we are going to grow for sure."
Key takeaways
- The fourth revolution 4.0 will emerge when everyone will adopt the digital technology.
- With the help of technology, the location barrier has gone, and business opportunity has emerged.
- Companies need to invest in the IT infrastructure including cyber security.
- SME has the fear of losing the data but with the help of the secure cloud, customer data is safe.
