The future-ready IT must symbolise a maturity level that will enable enterprises to extract maximum benets from digitalisation. IT setups need to integrate closely with business drivers. In such a setup, multiple layers of business technologies also communicate seamlessly with the external environment, via a digital interface. The IT solution must also be agile to meet the rapidly changing enterprise and market demands.
It is due to the inability of traditional captive IT to support unpredictable business growth that service-oriented cloud models – Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) – have become more popular.
Organisations in both the private and public sector have been increasingly adopting these ‘as-a-service’ models that allow them to shift from asset ownership and upfront capital expenditure (CapEx) to a consumption-oriented operational expenditure (OpEx).