AI-Oriented Educational Firm Optimises Call-Based Customer Support With TTBS Smartflo

Highlights

• Smartflo: Optimised customer experience built by quicker call connects and more informed agents
Work-from-anywhere agility offered by cloud based architecture
Call quality improvement with regular call monitoring and timely feedback
Seamless scalability to sync call management capabilities with business growth
Better business intelligence with access to in-depth data on the daily call flow